October 28, 2013 Leave a comment
intellectual Arbitrage Group’s Office365 Small Business Premium website V0.7
Spent a few minutes each day this week working on Intellectual Arbitrage Group’s new public website.
It has taken a little while to get some time on my schedule to work this activity. Like other small consulting firms, Time to work on marketing, backoffice systems, and practice development is always in short supply when you don’t have a dedicated people working each task. Fortunately, using most of the Office365 Small Business Premium templates means I can focus on content and customers instead of presentation. Only wish it had more flexibility or useful help on how-to customize like WordPress.comto is very minimal. While the library of SharePoint web parts is helpful, the flexibility of these parts is minimal or not very well supported by documentation.
This past Sunday, I asked my DNS Hoster [ZoneEdit] to build new records to forward my URL and Mail over to my Office365 site. Both Registrar [DomainPeople] and DNS name service [ZoneEdit] were very fast and responsive, I switched over to new services in less than two hours. I only hope Microsoft can match that Service Level, though I didn’t see a clear Service Level Agreement (SLA) from Microsoft when I signed up. But then again they are still new to Services.
Creating Workflow for Modern IT Portfolio Management
On this week’s agenda is building out the workflow for the IT Portfolio Management Practice. Unlike how IBM, DMR, and Microsoft accomplish practice implementation, I plan on creating a semi-automated workflow using SharePoint, MS Access and Excel. While using PowerPoint and Word templates may capture content and present it in a “pretty” way, it does nothing for ensuring the quality of the output. That was one of the reasons I created B.A.S.E. years ago. I had gotten disgusted back then with the quality of analysis peer consultants were performing, choosing to spend all their time on formatting. I guess I shouldn’t complain about such, as it created a market for me back then; fixing all the poor engagements and projects these people performed. I’ve see lots of “pretty” engagements go bad due to poor analysis and thinking which creates the ultimate consulting sin in my book; doing harm to the client. Having a structured process and supporting system may not guarantee perfect results or avoidance of harm, but it sure reduces the probability and provides better visibility to detect such.